THE STAR HOTEL, Southampton – A Smart Stay in the City
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Key details
About the Hotel
26 High Street,
Southampton,
United Kingdom,
Hampshire
Historic Building Accommodations
The Star Hotel occupies an 18th-century building on Southampton's High Street. Rooms include double, triple, twin, and family options with flat-screen TVs, tea and coffee makers, and free WiFi. All rooms feature private bathrooms with showers, free toiletries, and hairdryers. Some rooms accommodate up to two children aged 16 and under.
On-Site Dining Options
The hotel restaurant serves cooked-to-order breakfast and dinner using ingredients from Hampshire suppliers. The Lounge Bar offers cocktails, wines, and a selection of traditional and modern drinks. Meals are available daily for guests.
Central Southampton Location
Located on High Street, the hotel is a 5-minute walk from West Quay shopping center and the city center. It's 450 meters from Southampton Central train station with connections to London and Wales. Nearby landmarks include Bargate (0.3 km), Tudor House and Garden (0.3 km), and St Mary's Stadium (1.5 km). The property is 10 km from Southampton Airport and close to ferry terminals for the Isle of Wight.
Hotel Services Overview
Services include a 24-hour front desk, daily maid service with fresh linens, and dry cleaning/laundry. Staff speak three languages in addition to English. The hotel has three meeting rooms available for events. On-site parking costs £7 per day for cars, £9 for vans. Check-in begins at 2:00 PM.
Safety and Additional Features
Safety features include carbon monoxide detectors, fire extinguishers, smoke detectors, and first aid kits. The property offers ironing facilities, heating, and garden furniture in common areas. Payment methods accepted include Mastercard, American Express, and cash.
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Choose the Room
From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Thoughtfully designed amenities for a comfortable & memorable stay
Free Wi-Fi
Parking
GBP 7 per day
Luggage storage
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Free Wi-Fi
Parking
24-hour reception
Express check-in/ -out
No pets allowed
24-hour security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access
Guest Parking
Electric kettle
Services
Laundry
Dry cleaning
Welcome drink
Dining
Bar/ Lounge area
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Board games
Room features
Heating
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
26 High Street,
Southampton,
United Kingdom,
Hampshire
Map view
26 High Street,
Southampton,
United Kingdom,
Hampshire
City landmarks
Museum
SeaCity Museum
3200 ft
Museum
Solent Sky Museum
3900 ft
Gallery
Southampton City Art Gallery
3200 ft
Landmark
Southampton Town Walls
2100 ft
Church
St Michael's Church
2300 ft
Landmark
Westgate Hall
2300 ft
Park
Mayflower Park
3800 ft
Event hall
The Joiners
2200 ft
Stadium
St Mary's Stadium
1.1
mi
Landmark
Titanic Engineer Officers Memorial
2900 ft
Landmark
Nuffield Southampton Theatres City
2700 ft
Landmark
Hythe Ferry
2600 ft
Public Building
Southampton Civic Centre
2300 ft
Landmark
Titanic Musicians' Memorial
3600 ft
Gallery
John Hansard Gallery
2600 ft
Nearby
Bugle Street St Michael's Square
Tudor House and Garden
900 ft
Southampton S014 2YDEngland
Bargate
900 ft
Shopping Area
Westquay
1400 ft
Historic Site
Medieval Merchant's House
1100 ft
Church
Holy Rood Church
600 ft
opposite Mayflower Park
Mayflower Pilgrims Memorial
1300 ft
Porters Lane
The Watergate Ruin
1500 ft
Palmerston Park House 15 Palmerston Road Above Bar Street
Palmerston Park
2000 ft
Church
St Joseph Church
700 ft
Marina
Ocean Village
1800 ft
Park
Town Quay Park
2300 ft
Marina
Town Quay
1600 ft
Park
Hoglands Park
1600 ft
Southampton SO14 2AR
Canute's Palace
1500 ft
563 Vincents Walk
Houndwell Park
1700 ft
Restaurants
The Standing Order
100 ft
30 High Street
La Vita Cafe
100 ft
157 High Street
Sidewalk South
100 ft
24 High Street
Sprinkles Gelato
400 ft
169 - 170 High Street
The Big Breakfast
500 ft
119 East Street
The Fish
800 ft
110 East Street
Mike's Fish & Chips Restaurant
900 ft
23 Queensway
Eggfree Cake Box
800 ft
14 East Street
Poppins Restaurant & Cafe
600 ft
181 High Street
Simply Breakfast
1300 ft
22 East Street
Guest Ratings & Reviews
Real Guest Experiences & Ratings
Guest reviews
5.0/10
based on 6 reviews
7.1
7.1/10 based on 3411 reviews
Louise
United Kingdom,
May
2024
7.6/10
The hotel is in a convenient location in the historic city center, close to West Quay, making it ideal for various activities. Although the front room I stayed in had some noise due to old windows, which affected my sleep quality, I did expect some street noise given the high street location. The rooms come at an extra £10 per night, and unfortunately, the drainage issue led to an uncomfortable smell in the room.
Rooms
5.0
The room I stayed in had a smelling drainage issue and was noisy due to old windows that didn't shut well, impacting my overall stay.
Service
7.0
The service, especially during breakfast, was warm and welcoming, making my two-night visit enjoyable. However, witnessing unprofessional behavior by staff discussing another guest negatively was off-putting.
Location
8.0
The hotel's location couldn't be bettered, being in the historic center of the city near West Quay. Easy access to attractions and ideal for events like weddings at Westgate hall.
Dining
8.0
Despite a misleading advertisement, the dining experience was generally enjoyable with ample and tasty breakfast options.
Facilities
7.0
Although some minor issues were present in the room, the overall facilities were satisfactory. The hotel's bar area was pleasant and facilitated a comfortable stay.
Terry
United Kingdom,
April
2024
7.0/10
I was boarding a cruise ship the following day and found the hotel to be nice with a comfy bed and a good shower. It was clean enough, but there was a terrible smell in the room. The window in the bathroom allowed dirt and weeds to get in when opened.
Rooms
6.0
The room was really nice with a comfy bed and a nice shower, but it had a terrible smell. It was generally clean, except for the issue with the bathroom window.
Service
5.0
I felt let down by the lack of investment in the service. The staff weren't ready for my explanation that I had stayed there two weeks prior, making my current room worse. Their attitude was very unprofessional, and the creaking floorboards were quite bothersome.
Location
8.0
The location was perfect for my needs as I was catching a ferry to the Isle of Wight. It's close to Witherspoons and offers car parking for £6.00 a night in the town center. It's ideal for exploring the city center on foot before heading to the cruise ships. The proximity to the main shopping center and the multi-story parking behind the hotel was brilliant.
Dining
7.0
The dining experience was mixed. The staff didn't greet or offer tea or coffee, which was disappointing. However, the food was delicious, and the warm ladies serving were wonderful. The traditional Greek dishes were a highlight.
Facilities
The hotel offers dry cleaning, laundry services, and a welcome drink. However, the lack of investment in the service was evident.
Roger
United Kingdom,
January
2024
8.0/10
My stay at the hotel was a mixed experience. The room was warm, clean, and tidy, but the lack of ventilation made it uncomfortable and even posed a health risk for my wife, leading to a panic attack. On the bright side, the receptionist was helpful in addressing the issue. Overall, it was one of the worst rooms we've encountered in this establishment.
Rooms
5.0
The room was warm, clean, and tidy, but the lack of ventilation and full glazing made it feel like a sauna and posed a serious health risk for my wife.
Service
9.0
The staff were fantastic and promptly moved me to another room, showing great hospitality and kindness.
Location
7.0
The location was ideal for a night before a cruise, offering necessary amenities for a comfortable stay. However, the noise from a nearby fan starting early in the morning was disruptive.
Dining
8.0
The dining experience was really nice with amazing breakfast options and a great value overall.
Facilities
8.0
The hotel had all the necessary facilities for a comfortable stay.
Friendly staff
Lack of ventilation
Jared
United States,
November
2023
7.0/10
My stay at the hotel was a mix of positives and negatives. The staff was incredibly friendly and accommodating, going the extra mile to ensure a pleasant experience. However, the room was disappointing with its cleanliness and lack of adequate safety measures. The location was convenient but noisy on certain nights, and the dining experience had its highs and lows.
Rooms
5.0
The room left much to be desired - it was old, dirty, and in need of repairs. Safety measures seemed lacking.
Service
8.0
The staff was very friendly and accommodating, especially in the bar area. Despite previous issues with a receptionist, the overall service was positive.
Location
7.0
The location was ideal for exploring the town and accessing cruise ship terminals. However, noise from nearby bars and restaurants could be disturbing on weekend nights.
Dining
6.0
The dining experience had its ups and downs - while the choice was excellent, the quality of some items, like the 'full English' breakfast, was disappointing.
Facilities
7.0
William
United States,
October
2023
7.6/10
My stay at the hotel was overall pleasant. The rooms were very clean but a bit drab and smelly. The service was friendly and helpful, and the location, although in the City Centre, provided a comfortable night's sleep. The dining experience was good with a nice full English buffet, and the facilities were well-maintained.
Rooms
7.0
The rooms were absolutely squeaky clean.
Service
8.0
The staff were pleasant and helpful.
Location
8.0
The hotel's location in the City Centre was comfortable and suited my needs well.
Dining
8.0
The dining experience was brilliant with a full English buffet and excellent staff.
Facilities
7.0
The facilities were very good, especially the maintenance service.
Richard
United States,
September
2023
8.2/10
My stay at the hotel was fantastic! The rooms were out of this world, with an upgraded bathroom that made my experience truly exceptional. However, the early morning noise outside was a minor inconvenience.
Rooms
9.0
The rooms were fantastic, out of this world, with an upgraded bathroom. They were slightly larger and much quieter, creating a comfortable environment for relaxation.
Service
9.0
The service was brilliant and very helpful. The staff were fabulous, polite, and a joy to talk to, making my stay truly enjoyable.
Location
8.0
The location was brilliant, offering easy access to everything. However, the city center noise in the early hours was a downside.
Dining
7.0
The dining experience was good overall, with nice staff who remembered us. Unfortunately, the options were a bit limited.
Facilities
8.0
The facilities were good, enhancing my overall stay at the hotel.
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